Food Service Worker · Subway® Australia

Mar 2022 - Present · 4 yrs 2 mos

Key Tasks, Duties & Responsibilities

• Prepare and deliver food orders in line with food safety and hygiene standards

• Provide efficient and professional customer service, responding to customer needs

• Process customer transactions accurately using POS systems and handle cash in line with procedures

• Maintain cleanliness and organisation of the store and workstations to meet health and safety standards

Key Achievements

• Completed a Certificate III in Hospitality through Aurora Training Institute as part of employment, which strengthened industry knowledge and practical capability

• Prepared and coordinated large catering orders for school and corporate events

• Entrusted to act as the senior team member on shift, guiding and supporting junior staff while maintaining team coordination and workflow during high-demand periods

Knowledge, Skills & Abilities Developed

Developed strong communication skills through engaging with diverse individuals in a client-centred manner, enabling effective rapport-building

Strengthened teamwork and collaboration in fast-paced environments, contributing to coordinated service delivery

Built adaptability under pressure, responding effectively in high-pressure situations

Improved time management and organisational skills to prioritise tasks and manage competing demands