Griffith University

Bachelor of Human Services · Mar 2024 – Oct 2026 (expected)

Studying a Bachelor of Human Services has developed my ability to apply critical thinking and sound judgement to social issues, communicate effectively in collaborative settings, and use evidence-informed and ethical approaches in practice. It has also prepared me to engage with individuals and communities in a socially responsible and community-focused way.

Key courses include:

Case Management in Human Services and Health – developed practical skills in client assessment, goal-setting, and coordinated support planning

Counselling Individuals and Families – developed foundational counselling skills, including applying key approaches, ethical practice, and client communication

Equity and Diversity – enhanced cultural competence and understanding of inclusive and ethical practice

Community Practice Approaches – examined strategies for community engagement, empowerment, and capacity-building

Social Construction of Welfare – strengthened my ability to critically analyse how social issues are defined and addressed through policy

Aurora Training Institute

Certificate III in Hospitality (SIT30616) · Feb 2022 – Aug 2023

Completed a Certificate III in Hospitality, developing key capabilities in effective communication, teamwork, and culturally responsive service delivery. Core training modules focused on working collaboratively, providing client-focused service, demonstrating social and cultural sensitivity, maintaining safe and professional work practices, and supporting others in developing workplace skills.

Across 750+ hours of industry-based training undertaken as part of an apprenticeship in a fast-paced food service environment, I applied these skills by engaging with diverse individuals, responding to diverse needs, and managing interpersonal challenges. Through this, I contributed to safe, respectful, and inclusive service environments, resulting in ongoing employment.